This is a review of the Desktop application along with a comparison with Garmin connect.
The Run Viewer is very simplistic in appearance due to the large view but proves complex to understand due to the lack of definition. Your left to dart around trying to make sense of what’s presented, rather than the presentation being clear and straight forward.
I’ve highlighted the hierarchy that appears unbalanced, with the information and detail that you want to see higher up the page being hidden down below.
When comparing side by side, Garmin has achieved a much easier on the eye experience in both the responsive nature of the website, and a well defined layout where all the information and detail is visible without the need to scroll.
As with the watch interface, the user experience needs to be a lot more considered.
Please listen to all the feedback you are getting and perform a major upgrade from what you are currently providing.
Also published on Medium.